We are committed to protecting your privacy and your personal information.
The data you share with us will be protected in accordance with global best business practice.
You have the right to be informed of;
We may collect, retain, archive and use the following kinds of personal data:
(a) Information about your computer and about your visits to and the use of this website, online applications and links, such as your IP address, geographical location and demographics if required (e.g. age, gender and income information), browser type, referral source, length of visit and number of page views;
(b) Information relating to any transactions carried out between you and us on or in relation to this website, online application and links, including information to any purchases your make of our goods and services;
(c) Information that you provide to us for the purpose of registering with us;
(d) Information that you provide to us for the purpose of subscribing to our website, online applications or links, email notifications, newsletters, marketing communication, training systems and for recruitment purposes
(e) Any other information that you choose to send to us.
(f) We will not collect use or disclose sensitive information except with your specific consent or in circumstances permissible by law.
We may collect, retain, archive and use non-personal information such as statistical or demographic data. Non-personal information could be derived from your personal information but is not considered personal information in law as this information will not directly or indirectly reveal your identity.
A cookie is a test file sent to a web server and to a web browser and stored by the browser. The test file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. Cookies are files that can identify you as a unique customer and store your personal preferences to inform us what site pages you have visited and in what sequence.
We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, online applications and links, to improve our usability and for marketing purposes and in order to personalise your visit to the website, to analyse traffic on the website and to track user trends, patterns and selections for permitted download and for technical matters related to your use of our site.
We may use your personal information to:
(a) Administering the website, online application and links;
(b) Improve your browsing experience by personalising the website, online applications and links;
(c) Enable your use of the services available on the website, online applications and links. When utilising some of our services, your information may be provided to a third party in order to carry out our service, such as our online ordering platform. We endeavour to ensure your personal information is utilised for such purposes only.
(d) Send and / or supply to you goods purchased via the website, online applications, links;
(e) Send statements and invoices to you and collect payments from you if applicable;
(f) Send you general (non-marketing) commercial communications;
(g) Send you e-mail notifications which you have specifically requested;
(h) Send to you (our newsletter and other) marketing communications (relating to our business) which we think may be of interest to you by email (you can inform us, at any time, if you no longer require marketing communications to be sent by emailing us at email@example.com) or utilising the unsubscribe link or clicking on the opt-out options, in accordance with privacy legislation requirements. Your information will be removed immediately from the database and a confirmation of such removal will be sent to you;
(i) Provide third parties with statistical information about our users. The information will not be used to identify any individual user – no personal information such as name, physical address, e-mail details, contact details or any other will be provided; We may share your personal information with third parties for the purpose of fulfilling our obligations to you, including with:
(j) Assist with enquiries and complaints made by or about you relating to the website, online applications and links;
(k) All information provided is retained in line with the privacy legislation;
(l) We may ask you to update your personal information from time to time but will take steps to verify your identity to prevent unauthorised access when doing so;
(m) We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.
(n) We may record calls for legal, monitoring and training purposes that you make to us, unless you specifically request us not to do so.
(o) Should you have any queries relating to the retention of personal information provided via the website, online applications and links, please contact our appointed Information Officer by emailing firstname.lastname@example.org.
(p) We will not keep your personal information for longer than required to serve any of the purposes for which we collect your personal information as mentioned in this policy;
(q) Your personal information includes information we collect:
(a) To the extent that we are required to do so by law;
(b) In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) To the purchaser (or prospective purchaser) of any business or asset which we are (or contemplating) selling.
(a) We will take reasonable technical and organisational precautions to prevent against the accidental or intentional loss, misuse or alteration of your personal information.
(b) We will store all personal information provided on our secure servers and all electronic transactions you make to or receive from us will be encrypted.
(c) However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential.
(b) You should check this page occasionally to ensure you are up-to-date with any amendments.
(a) You have the right to access all your personal information through our website.
(b) You may instruct us at any time to remove your data by emailing us on email@example.com or utilise the opt-out options.
(a) This website, our online applications and links may contain links to other websites and information held on third party external servers. We will endeavour your information is protected per the regulations set out by privacy legislation. However, we are not responsible for the privacy policies or practices of third party websites and third party servers.
(a) You may access and update your personal information at any time by accessing the online applications or links.
(b) If you have any queries or complaints, you can contact the Information Officer via firstname.lastname@example.org
In the event that you wish to unsubscribe:
(a) Send us an e-mail with the word UNSUBSCRIBE in the subject line to email@example.com and we will remove your personal information off our database;
(b) Or use the unsubscribe link at the bottom of our mailer to unsubscribe;
(c) Or use the opt-out options (where applicable).